Terms & Conditions

TERMS & CONDITIONS

 

Welcome to ShardaSale. By accessing or using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before using our website.

 

1. ABOUT SHARDASALE

 

ShardaSale is an online shopping platform offering various products to customers.

 

Business Address:

Sharda Sale, First Floor, Phool Sagar, Shahi Naka, Garha, Jabalpur – 482003

 

Email: sharda.rish@gmail.com

Phone/WhatsApp: 8178962845

 

 

2. USE OF OUR WEBSITE

 

By using the ShardaSale website, you agree to:

 

• Provide accurate information when placing an order or creating an account.

• Use the website only for lawful purposes.

• Not attempt to misuse, damage, disrupt, or gain unauthorized access to the website.

• Not use the website for fraudulent or unauthorized transactions.

 

We reserve the right to restrict or terminate access where there is a reasonable basis to believe that the website is being misused.

 

 

3. PRODUCTS AND PRODUCT INFORMATION

 

We make reasonable efforts to display product information, descriptions, images, specifications, and prices accurately.

 

However:

 

• Product colours may appear slightly different depending on the customer’s device or screen.

• Minor differences between product images and the actual product may occur.

• Product availability may change without prior notice.

• We may correct errors or inaccuracies in product information when identified.

 

 

4. PRICES

 

All product prices displayed on ShardaSale are subject to change without prior notice.

 

The applicable price for an order is the price displayed at the time the order is placed, unless there is an obvious pricing or technical error.

 

Where applicable, shipping charges and other applicable charges will be displayed during checkout.

 

 

5. ORDERS

 

Placing an order on ShardaSale constitutes a request to purchase the selected products.

 

An order may be cancelled or not accepted in situations including:

 

• Product becoming unavailable.

• Incorrect product or pricing information.

• Payment failure.

• Suspected fraudulent or unauthorized activity.

• Technical or system errors.

• Other circumstances that prevent us from fulfilling the order.

 

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return & Refund Policy and the payment gateway’s applicable procedures.

 

 

6. PAYMENT

 

ShardaSale accepts payments through the payment methods made available at checkout, which may include Razorpay and PayU.

 

Customers are responsible for providing accurate payment and billing information.

 

An order will normally be processed after successful payment confirmation.

 

If a payment is unsuccessful or remains incomplete, the order may not be processed.

 

 

7. SHIPPING AND DELIVERY

 

We aim to dispatch and deliver orders within the estimated timeframe displayed on the website or communicated to the customer.

 

Delivery times may vary due to:

 

• Courier or logistics delays.

• Weather conditions.

• Public holidays.

• Operational issues.

• Incorrect or incomplete delivery information.

• Circumstances beyond our reasonable control.

 

Customers are responsible for providing accurate shipping information when placing an order.

 

 

8. ORDER CANCELLATION

 

Customers may contact ShardaSale regarding order cancellation as soon as possible after placing an order.

 

Cancellation may not be possible once an order has been processed, packed, or dispatched.

 

Any eligible refund will be processed according to the applicable payment method and our refund procedures.

 

 

9. RETURNS AND REFUNDS

 

ShardaSale accepts returns only for eligible damaged or wrong products in accordance with our Return & Refund Policy.

 

The return period is 3 days from the date of delivery.

 

Change-of-mind returns are not accepted.

 

MANDATORY UNPACKING VIDEO

 

For damaged or wrong-product claims, a proper and continuous video recording of the parcel being unpacked is mandatory.

 

The video should show:

 

• The sealed parcel before opening.

• The shipping label/order details.

• The complete unpacking process.

• The product received.

• The damage or wrong product.

 

Claims without proper unpacking video proof may be rejected.

 

For approved damaged or wrong-product returns, ShardaSale will handle the return shipping cost.

 

Refunds will be made to the original payment method.

 

Any non-refundable payment gateway or transaction charges actually retained by the payment provider may be deducted from the refundable amount, where applicable.

 

For complete details, please refer to our Return & Refund Policy.

 

 

10. CUSTOMER ACCOUNTS

 

Customers may place orders using guest checkout or create an account where this option is available.

 

Customers who create an account are responsible for keeping their login credentials secure and for the activity carried out through their account.

 

Please contact us immediately if you believe your account has been accessed without authorization.

 

 

11. PROMOTIONS AND OFFERS

 

From time to time, ShardaSale may provide discounts, promotional offers, or special deals.

 

Promotional offers may have their own conditions, validity periods, product restrictions, or usage limits.

 

ShardaSale reserves the right to modify or withdraw an offer according to its applicable terms.

 

 

12. INTELLECTUAL PROPERTY

 

The content available on ShardaSale, including text, graphics, logos, images, website design, and other materials, is owned by or used by ShardaSale with appropriate rights.

 

You may not copy, reproduce, distribute, modify, or commercially use our website content without permission, except where permitted by applicable law.

 

 

13. THIRD-PARTY SERVICES

 

ShardaSale may use third-party services such as payment gateways, courier/logistics providers, hosting providers, analytics services, and other service providers to operate the website and fulfil orders.

 

Use of certain third-party services may be subject to their own terms and policies.

 

 

14. WEBSITE AVAILABILITY

 

We aim to keep ShardaSale available and functioning properly, but we cannot guarantee that the website will always be uninterrupted or error-free.

 

Temporary interruptions may occur because of:

 

• Maintenance.

• Technical problems.

• Server or hosting issues.

• Network problems.

• Security incidents.

• Circumstances beyond our reasonable control.

 

 

15. LIMITATION OF LIABILITY

 

To the extent permitted by applicable law, ShardaSale will not be responsible for losses resulting from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or events outside our control.

 

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

 

 

16. CHANGES TO THESE TERMS

 

ShardaSale may update these Terms & Conditions from time to time to reflect changes to our services, website, policies, or legal requirements.

 

The updated version will be published on this page with a revised Last Updated date.

 

 

17. GOVERNING LAW

 

These Terms & Conditions are governed by the applicable laws of India.

 

Any disputes will be subject to the applicable jurisdiction of the courts having jurisdiction over Jabalpur, Madhya Pradesh, subject to applicable law.

 

 

18. CONTACT US

 

If you have questions regarding these Terms & Conditions, please contact us:

 

ShardaSale

First Floor, Phool Sagar,

Shahi Naka, Garha,

Jabalpur – 482003

 

Email: sharda.rish@gmail.com

Phone/WhatsApp: 8178962845

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