Terms & Conditions
TERMS & CONDITIONS
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Welcome to ShardaSale. By accessing or using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before using our website.
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1. ABOUT SHARDASALE
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ShardaSale is an online shopping platform offering various products to customers.
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Business Address:
Sharda Sale, First Floor, Phool Sagar, Shahi Naka, Garha, Jabalpur – 482003
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Email: sharda.rish@gmail.com
Phone/WhatsApp: 8178962845
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2. USE OF OUR WEBSITE
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By using the ShardaSale website, you agree to:
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• Provide accurate information when placing an order or creating an account.
• Use the website only for lawful purposes.
• Not attempt to misuse, damage, disrupt, or gain unauthorized access to the website.
• Not use the website for fraudulent or unauthorized transactions.
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We reserve the right to restrict or terminate access where there is a reasonable basis to believe that the website is being misused.
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3. PRODUCTS AND PRODUCT INFORMATION
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We make reasonable efforts to display product information, descriptions, images, specifications, and prices accurately.
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However:
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• Product colours may appear slightly different depending on the customer’s device or screen.
• Minor differences between product images and the actual product may occur.
• Product availability may change without prior notice.
• We may correct errors or inaccuracies in product information when identified.
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4. PRICES
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All product prices displayed on ShardaSale are subject to change without prior notice.
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The applicable price for an order is the price displayed at the time the order is placed, unless there is an obvious pricing or technical error.
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Where applicable, shipping charges and other applicable charges will be displayed during checkout.
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5. ORDERS
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Placing an order on ShardaSale constitutes a request to purchase the selected products.
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An order may be cancelled or not accepted in situations including:
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• Product becoming unavailable.
• Incorrect product or pricing information.
• Payment failure.
• Suspected fraudulent or unauthorized activity.
• Technical or system errors.
• Other circumstances that prevent us from fulfilling the order.
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If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return & Refund Policy and the payment gateway’s applicable procedures.
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6. PAYMENT
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ShardaSale accepts payments through the payment methods made available at checkout, which may include Razorpay and PayU.
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Customers are responsible for providing accurate payment and billing information.
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An order will normally be processed after successful payment confirmation.
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If a payment is unsuccessful or remains incomplete, the order may not be processed.
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7. SHIPPING AND DELIVERY
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We aim to dispatch and deliver orders within the estimated timeframe displayed on the website or communicated to the customer.
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Delivery times may vary due to:
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• Courier or logistics delays.
• Weather conditions.
• Public holidays.
• Operational issues.
• Incorrect or incomplete delivery information.
• Circumstances beyond our reasonable control.
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Customers are responsible for providing accurate shipping information when placing an order.
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8. ORDER CANCELLATION
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Customers may contact ShardaSale regarding order cancellation as soon as possible after placing an order.
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Cancellation may not be possible once an order has been processed, packed, or dispatched.
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Any eligible refund will be processed according to the applicable payment method and our refund procedures.
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9. RETURNS AND REFUNDS
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ShardaSale accepts returns only for eligible damaged or wrong products in accordance with our Return & Refund Policy.
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The return period is 3 days from the date of delivery.
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Change-of-mind returns are not accepted.
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MANDATORY UNPACKING VIDEO
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For damaged or wrong-product claims, a proper and continuous video recording of the parcel being unpacked is mandatory.
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The video should show:
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• The sealed parcel before opening.
• The shipping label/order details.
• The complete unpacking process.
• The product received.
• The damage or wrong product.
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Claims without proper unpacking video proof may be rejected.
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For approved damaged or wrong-product returns, ShardaSale will handle the return shipping cost.
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Refunds will be made to the original payment method.
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Any non-refundable payment gateway or transaction charges actually retained by the payment provider may be deducted from the refundable amount, where applicable.
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For complete details, please refer to our Return & Refund Policy.
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10. CUSTOMER ACCOUNTS
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Customers may place orders using guest checkout or create an account where this option is available.
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Customers who create an account are responsible for keeping their login credentials secure and for the activity carried out through their account.
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Please contact us immediately if you believe your account has been accessed without authorization.
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11. PROMOTIONS AND OFFERS
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From time to time, ShardaSale may provide discounts, promotional offers, or special deals.
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Promotional offers may have their own conditions, validity periods, product restrictions, or usage limits.
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ShardaSale reserves the right to modify or withdraw an offer according to its applicable terms.
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12. INTELLECTUAL PROPERTY
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The content available on ShardaSale, including text, graphics, logos, images, website design, and other materials, is owned by or used by ShardaSale with appropriate rights.
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You may not copy, reproduce, distribute, modify, or commercially use our website content without permission, except where permitted by applicable law.
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13. THIRD-PARTY SERVICES
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ShardaSale may use third-party services such as payment gateways, courier/logistics providers, hosting providers, analytics services, and other service providers to operate the website and fulfil orders.
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Use of certain third-party services may be subject to their own terms and policies.
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14. WEBSITE AVAILABILITY
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We aim to keep ShardaSale available and functioning properly, but we cannot guarantee that the website will always be uninterrupted or error-free.
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Temporary interruptions may occur because of:
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• Maintenance.
• Technical problems.
• Server or hosting issues.
• Network problems.
• Security incidents.
• Circumstances beyond our reasonable control.
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15. LIMITATION OF LIABILITY
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To the extent permitted by applicable law, ShardaSale will not be responsible for losses resulting from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or events outside our control.
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Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
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16. CHANGES TO THESE TERMS
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ShardaSale may update these Terms & Conditions from time to time to reflect changes to our services, website, policies, or legal requirements.
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The updated version will be published on this page with a revised Last Updated date.
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17. GOVERNING LAW
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These Terms & Conditions are governed by the applicable laws of India.
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Any disputes will be subject to the applicable jurisdiction of the courts having jurisdiction over Jabalpur, Madhya Pradesh, subject to applicable law.
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18. CONTACT US
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If you have questions regarding these Terms & Conditions, please contact us:
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ShardaSale
First Floor, Phool Sagar,
Shahi Naka, Garha,
Jabalpur – 482003
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Email: sharda.rish@gmail.com
Phone/WhatsApp: 8178962845
