Privacy policy
At ShardaSale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.
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1. Information We Collect
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When you use ShardaSale, we may collect information such as:
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- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Account information if you create an account
- Information you provide when contacting customer support
We may also collect certain technical information, such as your IP address, browser type, device information, and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Process payments
- Provide customer support
- Send order confirmations and important service notifications
- Manage your customer account
- Improve our website, products, and services
- Prevent fraud, misuse, and unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payment Information
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Payments on ShardaSale may be processed through third-party payment service providers, including Razorpay and PayU.
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Payment details required to process a transaction may be handled directly by the applicable payment provider according to its own privacy and security policies.
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ShardaSale does not intentionally store complete card numbers, CVV numbers, UPI PINs, or other sensitive payment authentication information on its website.
4. Guest Checkout and Customer Accounts
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You may place an order using guest checkout without creating an account.
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You may also create a customer account to manage your orders and other account-related information.
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You are responsible for keeping your account login information confidential.
5. Cookies
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ShardaSale may use cookies and similar technologies to:
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- Keep products in your shopping cart
- Maintain login sessions
- Remember certain preferences
- Understand website usage
- Improve website performance and functionality
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You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment service providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Analytics and website-support services
- Government or legal authorities where required by law
We do not sell your personal information to third parties for their own marketing purposes.
7. Data Security
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We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
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However, no method of transmission or electronic storage can be guaranteed to be completely secure.
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8. Data Retention
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We retain personal information for as long as reasonably necessary to:
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Complete transactions and provide services
Maintain business and transaction records
Resolve disputes
9. Your Rights
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Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
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To make a privacy-related request, contact us using the details below.
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10. Third-Party Services
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Our website may contain links to or use services provided by third parties. Their privacy practices are governed by their own policies.
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We recommend reviewing the privacy policies of third-party services when you use them.
11. Children’s Privacy
ShardaSale is not intended to knowingly collect personal information directly from children without appropriate consent.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or applicable requirements.
Any updated version will be posted on this page with a revised Last Updated date.
13. Contact Us
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If you have questions about this Privacy Policy or how your information is handled, please contact us:
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Sharda Sale
First Floor, Phool Sagar
Shahi Naka, Garha
Jabalpur, Madhya Pradesh – 482003
India
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Email: sharda.rish@gmail.com
Phone / WhatsApp: 8178962845
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